Terms & Conditions
We guarantee all of our reptiles to arrive alive, healthy, feeding, and to be of top quality. Furthermore, we guarantee
all of our reptiles to be properly sexed unless other wise stated. Rest assured if you are not happy with your purchase we will make every effort to solve the problem to your satisfaction. If you are not satisfied with your purchase we must be notified within 24 hours of the customer receiving the package.
All orders must be paid in full prior to shipment. We accept PayPal Once payment is confirmed we will arrange shipment. We will accept deposits only for a period not to exceed 30 days. At this time the balance must be settled in full and if it is not the deposit is forfeited unless alternate arrangements have been agreed on. All purchases and payment plans are final and we do not offer cash refunds. Refunds will be issued in the form of a credit or exchange.
All orders are shipped from Knoxville, TN via FedEx or UPS directly to your door. All US shipments will be cleared through US Fish and Wildlife Services by Graceful Geckos. The customer will not have any responsibility or dealings with these government agencies.
all of our reptiles to be properly sexed unless other wise stated. Rest assured if you are not happy with your purchase we will make every effort to solve the problem to your satisfaction. If you are not satisfied with your purchase we must be notified within 24 hours of the customer receiving the package.
All orders must be paid in full prior to shipment. We accept PayPal Once payment is confirmed we will arrange shipment. We will accept deposits only for a period not to exceed 30 days. At this time the balance must be settled in full and if it is not the deposit is forfeited unless alternate arrangements have been agreed on. All purchases and payment plans are final and we do not offer cash refunds. Refunds will be issued in the form of a credit or exchange.
All orders are shipped from Knoxville, TN via FedEx or UPS directly to your door. All US shipments will be cleared through US Fish and Wildlife Services by Graceful Geckos. The customer will not have any responsibility or dealings with these government agencies.